Seasonal Operations Specialist — Donor Fund Processing

Fidelity Investments Inc.; Durham (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Fidelity TalentSource is seeking an Operations Specialist contractor in Durham, NC to handle the timely processing of Fidelity Charitable transactions. You will work in a fast-paced team environment, ensuring accuracy and risk mitigation while supporting donor relations and service delivery.

The role requires strong attention to detail, excellent communication, and the ability to handle high-value transactions under pressure, with overtime during November and December peak Giving Season.

Qualifications

• 0-2 years Financial Operations preferred.
• Strong and effective verbal and written communication skills.
• Demonstrated attention to detail with good follow-through.
• Demonstrated problem solving skills and ability to follow written procedures.
• Ability to work under pressure and within tight deadlines.
• Demonstrated ability to identify and mitigate potential areas of risk.

Responsibilities

• Process Fidelity Charitable transactions accurately and timely.
• Handle high-value transactions with care and compliance.
• Collaborate with internal partners to fulfill special handling.
• Escalate issues when needed and follow documented procedures.
• Maintain up-to-date procedures and support continuous improvement.

Skills

Financial Operations

Communication

Attention to detail

Problem solving

Time management

Risk awareness

Tools

XTRAC

RepApp

Job description

Fidelity TalentSource is seeking an Operations Specialist contractor in Durham, NC to handle the timely processing of Fidelity Charitable transactions. You will work in a fast-paced team environment, ensuring accuracy and risk mitigation while supporting donor relations and service delivery.

The role requires strong attention to detail, excellent communication, and the ability to handle high-value transactions under pressure, with overtime during November and December peak Giving Season.