Seasonal On-Site Hotel Liaison (Paid Training)

MPN Coaching; Washington (District of Columbia); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid training

Hotel accommodations booked by WorldSt

Meal per diem (if applicable)

Job summary

WorldStrides is seeking an On-Site Coordinator to serve as a customer service liaison for student tour groups. The role involves staying at a hotel housing the groups, assisting with check-in/out, coordinating activities with hotel staff, and meeting with the Program Leader to support group needs.

The position keeps the coordinator on-site while groups are in-house. Responsibilities include managing group flow, resolving issues, and maintaining professional customer service.

Qualifications

• Team player that works well with students, hotel, and office staff.
• Dedicated, reliable, energetic, enthusiastic, career-minded individual.
• Excellent written and oral communication skills.
• Highly organized, detail-oriented and skilled at multitasking.
• Quick thinking and creative problem-solving skills are required.
• Ability to tactfully manage stressful and/or challenging situations.
• Fundamental computer literacy/skills (Microsoft Office).
• Must be a minimum of 21 years of age.
• Must have a valid U.S. driver’s license and the ability to drive in the D.C. metro area.
• Must be available to work during peak season from March through June.
• Must be able to walk up to five miles per day for consecutive days and lift 25 pounds.

Responsibilities

• Efficiently manage arriving and departing groups in an expedient, courteous, and customer-focused manner.
• Manage any issues that occur while engaged with the group.
• Maintain/exceed a high level of professionalism and provide exceptional customer service at all times.
• Other duties as assigned by the Manager.

Skills

Team player

Communication skills

Organized

Problem-solving

Customer service

Microsoft Office

Driver's license

Education

Minimum 21 years old

Tools

Microsoft Office

Job description

WorldStrides is seeking an On-Site Coordinator to serve as a customer service liaison for student tour groups. The role involves staying at a hotel housing the groups, assisting with check-in/out, coordinating activities with hotel staff, and meeting with the Program Leader to support group needs.

The position keeps the coordinator on-site while groups are in-house. Responsibilities include managing group flow, resolving issues, and maintaining professional customer service.