Hotel Liaison/On Site Coordinator: DC Metro Area

world4822stri986des; Connecticut; Presencial; USD 18.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid training

Hotel accommodations booked by WorldSt

Meal per diem (if applicable)

Descripción de la vacante

WorldStrides seeks an On-Site Coordinator to serve as the customer service liaison for student tour groups. The role focuses on hotel-based supervision, coordinating daily activities, and ensuring smooth check-in/check-out processes.

Responsibilities include close collaboration with the Program Leader, managing group needs, and maintaining professional conduct during peak season (March–June). Strong communication and organizational skills are essential.

Formación

• Team player with students, hotel and office staff.
• Reliable, energetic, career-minded individual.
• Excellent written and oral communication skills.
• Highly organized and detail-oriented.
• Able to multi-task and think quickly.
• Tactfully manage stressful situations.
• Basic computer literacy (Microsoft Office).
• Must be 21+ years of age and have a valid U.S. driver2 license.
• Flexible to work peak season (March–June).
• Able to walk up to five miles daily and lift 25 pounds.

Responsabilidades

• On-site liaison representing WorldStrides to tour groups.
• Assist with check-in/check-out procedures at hotel.
• Coordinate group activities with hotel staff and meet nightly with Program Leader.

Conocimientos

Team player

Communication skills

Organized

Multi-tasking

Problem-solving

Stress management

Attention to detail

Driver's license

21+ years old

Flexibility

Herramientas

Microsoft Office

Descripción del empleo

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.

Job Description

The On-Site Coordinator is a customer service liaison representing WorldStrides to our customers on tour. An On-Site Coordinator is assigned to, and stays at, a hotel property housing our student tour groups. Responsibilities include assisting the group(s) with check-in and check-out procedures, coordinating group activities (i.e., breakfast and meeting space) with hotel staff, meeting nightly with the Program Leader to assist with the group's needs and requirements. On-Site Coordinators are not required to tour with the group(s) during the day, however, they must remain at the hotel at all times while the group is in-house.

Requirements

• Team player that works well with students, hotel, and office staff.
• Dedicated, reliable, energetic, enthusiastic, career-minded individual.
• Excellent written and oral communication skills.
• Highly organized, detail-oriented and skilled at multi-tasking.
• Quick thinking and creative problem-solving skills are required.
• Ability to tactfully manage stressful and/or challenging situations.
• Fundamental computer literacy/skills (Microsoft Office).
• Must be a minimum of 21 years of age.
• Must have a valid U.S. driver's license and the ability to drive in the D.C. metro area.
• Must be available to work during peak season from March through June.
• Must be able to walk up to five miles per day for consecutive days and lift 25 pounds.

Qualifications

• Efficiently manage arriving and departing groups in an expedient, courteous, and customer-focused manner
• Manage any issues that occur while engaged with the group
• Maintain/exceed a high level of professionalism and provide exceptional customer service at all times
• Other duties as assigned by the Manager

Work Schedule

Flexible, part-time, seasonal schedule during our busy season (March through June). Must be extremely flexible to accommodate scheduling needs - to sometimes include weekend work and extended stay assignments.

Perks at Work

• Paid training
• Hotel accommodations booked by WorldStrides
• Meal per diem (if applicable)

Virginia Pay Range

$16 - $16 USD

Company Commitment

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

Equal Opportunity Statement

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Legal and Visa Information

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.