Seasonal Mountain Safety & Guest Experience Officer

Boyne Resorts; Snoqualmie (WA); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Ally Health benefit

401(k) with discretionary match

Sick time accrual

Discretionary employer match after 100

Health options for team members

Job summary

Boyne Resorts is seeking a Public Safety Officer at Summit at Snoqualmie to maintain a safe environment for guests and staff. Expect patrols, incident response, and clear reporting to help operations run smoothly. The role supports security, guest engagement, and professional conduct across all resort activities.

The wage range is $21.00 to $24.10/hr, with a non-benefited role. Ally Health benefits, 401(k) with discretionary employer match after 1,000 hours, sick time accrual, and other health

Qualifications

• Must be 21 years of age or older.
• Valid driver’s license with a clean driving record.
• Basic knowledge of Microsoft Office.
• Must be able to make sound decisions quickly and effectively in high-stress or emergency situations.
• Fluent in English.
• Strong verbal and written communication skills.
• Ability to write accurate and professional reports.
• Ability to maintain composure in emotionally charged or sensitive situations involving guests or staff.
• Ability to handle confidential information with integrity and discretion.
• Ability to work weekends, holidays, and varied shifts, including nights.
• Must successfully pass a criminal background check.
• Preferred: Previous experience in security, law enforcement, guest service, or related field.

Responsibilities

• Maintain visibility throughout the resort to enhance guest perception of safety and deter inappropriate behavior.
• Complete and maintain daily reports and logs to assist with planning and resource allocation.
• Conduct vehicle and foot patrols to monitor safety, hazards, and policy violations.
• Investigate and document accidents, incidents, injuries, thefts, property damage and other security matters.
• Support deterrence of theft, ticket fraud, unauthorized access and other violations.
• Operate security vehicles, radios, surveillance systems and related equipment safely.
• Respond to alarms, disturbances and emergencies in a calm, professional manner.
• Liaise with local law enforcement, fire departments and emergency responders as needed.
• Deliver excellent guest service while supporting resort-wide operations and events.
• Provide courteous assistance to guests and employees, enforcing resort policies.

Skills

Fluent English

Verbal communication

Written communication

Report writing

Decision making under pressure

Discretion and confidentiality

Customer service

Flexibility with shifts

Tools

Microsoft Office

Job description

Boyne Resorts is seeking a Public Safety Officer at Summit at Snoqualmie to maintain a safe environment for guests and staff. Expect patrols, incident response, and clear reporting to help operations run smoothly. The role supports security, guest engagement, and professional conduct across all resort activities.

The wage range is $21.00 to $24.10/hr, with a non-benefited role. Ally Health benefits, 401(k) with discretionary employer match after 1,000 hours, sick time accrual, and other health