Public Safety Supervisor (Security)

Summit at Snoqualmie; Snoqualmie Pass (WA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Sick time accrual

Ally Health

Job summary

Summit at Snoqualmie is seeking a Security Supervisor to lead daily safety operations on the mountain. You will supervise security staff, maintain a visible presence, and act as a first responder to guest and employee concerns with professionalism.

This role supports emergency protocols and helps create a welcoming, safe environment for all guests. Based at the resort just east of Seattle, you will coordinate with local services, monitor surveillance and radios, and uphold resort policies while

Qualifications

• Strong leadership, communication, and conflict resolution skills.
• Ability to stay calm and focused in fast-paced environments.
• Familiarity with emergency response procedures and incident reporting.
• Professional appearance and demeanor with confidentiality.
• Comfortable working outdoors in variable weather and terrain.
• Proficiency with two-way radios, basic computers, and surveillance equipment.
• Valid driver’s license and clean driving history.

Responsibilities

• Patrol resort areas to maintain safety and security.
• Respond to incidents and guest complaints promptly and professionally.
• Coordinate with local emergency services as needed.
• Enforce resort policies with tact and fairness.
• Monitor cameras, alarms, and radio communications for situational awareness.
• Supervise daily shift activities of security staff and provide coaching.

Skills

Leadership

Communication

Conflict Resolution

Emergency Response

Report Writing

Guest Service

Outdoor Work

Tools

Two-way Radios

Surveillance Equipment

Basic Computers

Job description

Overview

Come be a critical part of safety on the mountain!

Overview

Come be a critical part of safety on the mountain! The Security Supervisor supports the daily operations of the resort’s safety and security team. This role provides direct supervision of security staff, ensures a visible and professional presence across resort property, and responds to incidents with leadership and professionalism. The Security Supervisor acts as a first responder to guest and employee concerns, supports safety and emergency protocols, and helps maintain a safe, secure, and welcoming mountain environment for all. Come work and play at Seattle’s home mountain, the Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities

Job duties may include, but are not limited to:

Long Term Thinking

• Assist with special events, high-traffic periods, and emergency preparedness drills.
• Maintain accurate logs, incident reports, and documentation in accordance with resort standards.
• Assist public safety manager with creating, maintaining, and updating department policies and standard operating procedures.

Excellence in Execution

• Patrol resort areas, including base lodges, parking lots, employee housing, and public spaces to maintain safety and security.
• Respond to incidents, accidents, or guest complaints promptly and professionally, providing support and completing required reports.
• Communicate and coordinate with local emergency services (fire, EMS, law enforcement) as needed.
• Enforce resort policies with tact and fairness, helping to de-escalate conflicts or disturbances when necessary.
• Monitor security cameras, alarm systems, and radio communications to maintain awareness of resort activity.

Attitude is Everything

• Respond to incidents, accidents, or guest complaints promptly and professionally, providing support and completing required reports.

Develop Great People

• Supervise daily shift activities of public safety staff to ensure proper coverage and adherence to resort safety standards.
• Provide guidance, coaching, and feedback to team members while promoting professional conduct and guest service.
• Support the Security Manager with scheduling, training, and operational planning.
• Assist with implementing safety department meetings and logging attendance.

Serve First

• Conduct safety inspections and identify hazards; report and follow up on any required corrective actions.
• Coordinate directly with cross-departmental partners to align on shared operations, events, and peak periods.
• Maintain and update the department SharePoint site, ensuring resources and documents are current and accessible.
• Prioritize your team's success through clear communication, proper resources, and support so they can consistently exceed guest expectations.

Qualifications

What we are looking for:

Required

• Strong leadership, communication, and conflict resolution skills.
• Ability to stay calm and focused in fast-paced, unpredictable environments.
• Familiarity with emergency response procedures, report writing, and guest service best practices.
• Professional appearance and demeanor with the ability to maintain confidentiality.
• Must be comfortable working outdoors in extreme weather conditions and variable terrain.
• Proficiency in using two-way radios, basic computers, and surveillance equipment.
• Valid driver’s license and clean driving history required.

Preferred

• First Aid/CPR certification preferred or ability to obtain within 60 days.

Wage And Benefit Info

The wage range for this positions is: from $26.70 to $29.00/hr

This is a non-benefited role.

• All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
• All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
• All Team Members may participate in our Ally Health benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non‑merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.