Seasonal Mountain Reservations Specialist - Flexible Hours

Fortiuscap; Vail (CO); On-site; USD 42,000 - 46,000; Part time

Benefits offered by this job

Season Pass

Health insurance access

Colorado Secure Saving plan

Safe Harbor 401k

Ski equipment discount

Overtime (non-exempt)

Job summary

Black Tie Ski Rentals in Vail/Beaver Creek is seeking a Reservations Agent for the winter season. This role handles inbound calls, hotel concierge coordination, and guest swaps, delivering the first touch of Black Tie service.

The office is Avon-based and offers flexible schedules, including full-time and peak-time shifts. The position emphasizes friendly, professional guest interaction, accurate reservation processing, and teamwork with Ski Techs to ensure on-time deliveries and returns while

Qualifications

• Strong computer and phone skills.
• Ability to sit for long periods with occasional movement.
• Wlexibility to work winter season and holidays.
• Shift flexibility, 5 days a week with potential extra hours.

Responsibilities

• Answer phones and return voicemails, book reservations.
• Explain and sell service offerings and equipment.
• Import and process online reservations and operator bookings.
• Coordinate with Ski Techs for delivery notes and updates.
• Maintain office organization and communicate with team on shift duties.
• Provide excellent guest service and proactive problem solving.

Job description

Black Tie Ski Rentals in Vail/Beaver Creek is seeking a Reservations Agent for the winter season. This role handles inbound calls, hotel concierge coordination, and guest swaps, delivering the first touch of Black Tie service.

The office is Avon-based and offers flexible schedules, including full-time and peak-time shifts. The position emphasizes friendly, professional guest interaction, accurate reservation processing, and teamwork with Ski Techs to ensure on-time deliveries and returns while