Seasonal Merchandising & Guest Service Associate

Macy's, Inc.; Natick (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Merchandising Colleague to help deliver a seamless in-store experience. You will move and display merchandise, keep pricing and signage up to date, and greet customers with hospitality to drive sales.

You will work with colleagues across departments to support a welcoming environment, ensuring shelves are neat, displays are engaging, and customers feel seen and assisted.

Qualifications

• Strong customer service mindset with the ability to greet customers warmly.
• Clear communication with customers, co-workers, and supervisors.
• Ability to learn products and guide customers based on needs.
• Flexibility to work days, evenings, weekends, and holidays.

Responsibilities

• Execute merchandise movement and placement strategies on the sales floor.
• Maintain well-organized, shoppable displays and accurate signage.
• Support sales goals by greeting customers and offering assistance.
• Collaborate with departments to ensure a welcoming store environment.

Skills

Customer service

Communication

Hospitality

Sales goals

Teamwork

Effective listening

Adaptability

Tools

POS system

Digital tools

Job description

Macy’s, Inc. is seeking a Merchandising Colleague to help deliver a seamless in-store experience. You will move and display merchandise, keep pricing and signage up to date, and greet customers with hospitality to drive sales.

You will work with colleagues across departments to support a welcoming environment, ensuring shelves are neat, displays are engaging, and customers feel seen and assisted.