Seasonal Merchandise Associate — Elevate Customer Experience

The TJX Companies, Inc.; Houston (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Health insurance options

Employee assistance program

Job summary

HomeGoods at The TJX Companies, Inc. is hiring a Customer Service Associate to deliver an outstanding customer experience. You will engage with customers, keep the store clean and organized, and support multiple store areas as needed.

You should be able to work a flexible schedule, communicate clearly, and handle multiple tasks while upholding store policies and procedures. This role emphasizes teamwork, safety, and customer-centric operations in a dynamic off-price retail setting.

Qualifications

• Customer service experience preferred.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Follow operational, merchandise, and loss prevention standards.
• Rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Prepare merchandise for sale floor and participate in store recovery and upkeep.
• Support store safety and labor policy adherence.
• Assist in various store areas as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. is hiring a Customer Service Associate to deliver an outstanding customer experience. You will engage with customers, keep the store clean and organized, and support multiple store areas as needed.

You should be able to work a flexible schedule, communicate clearly, and handle multiple tasks while upholding store policies and procedures. This role emphasizes teamwork, safety, and customer-centric operations in a dynamic off-price retail setting.