Seasonal Luxury Store Support Associate

Loro Piana

Miami (NM)

On-site

USD 25,000 - 36,000

Part time

5 days ago

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Job summary

Loro Piana is seeking a Seasonal Store Support Specialist to contribute to an elevated shopping experience by delivering exceptional support to the store team. You will coordinate with team members, apply product knowledge, manage transactions, and assist in store operations to support key business objectives.

The role emphasizes client relationships, CRM initiatives, and teamwork within a luxury retail environment.

Qualifications

2+ years of sales or sales support experience, preferably in a luxury retail environment.
Proficient in Microsoft Office, SAP, and other digital tools.
Excellent attention to detail, customer service, and teamwork skills.
General knowledge of sales, operations, and inventory.
Ability to lift and move up to 40 pounds.

Responsibilities

Facilitate the sales process and elevate the client experience with hospitality and expert assistance.
Support the team with product knowledge to enhance client experience.
Build client relationships via emails, handwritten notes, phone calls, and our clienteling app to boost sales.
Record and update relevant client information to tailor future services.
Promote new products through personalized outreach to increase awareness.
Maintain store displays in line with visual merchandising guidelines.
Collaborate with management to ensure merchandise is replenished and accessible.
Provide operational and administrative support to client advisors.