Seasonal Luxury Sales Support Specialist

Tapestry (Coach/Kate Spade); Southaven (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Coach in Southaven, MS seeks a Sales Support Associate to deliver warm, personalized service at the cash wrap and on the sales floor. You will help maintain stock flow, assist with shipments, and support brand standards in a fast-paced luxury retail setting.

The role requires flexibility to work evenings, weekends, and peak seasons, along with strong English communication and a keen eye for trends. Join a prestigious, globally recognized fashion house focused on inclusivity and high standards.

Qualifications

• 1+ year retail experience, preferably in luxury environment.
• Knowledge of fashion trends and market competition.
• Knowledge of cash handling and POS
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately; maintain cash wrap organization and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and collect customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and implement visual merchandising updates.
• Support sales floor activities and collaborate with team/management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

Multitasking

Attention to detail

English proficiency

Tools

Cash register systems

iPad / laptop usage

Mobile POS

Walkie talkie

Job description

Coach in Southaven, MS seeks a Sales Support Associate to deliver warm, personalized service at the cash wrap and on the sales floor. You will help maintain stock flow, assist with shipments, and support brand standards in a fast-paced luxury retail setting.

The role requires flexibility to work evenings, weekends, and peak seasons, along with strong English communication and a keen eye for trends. Join a prestigious, globally recognized fashion house focused on inclusivity and high standards.