Seasonal Luxury Sales Support Specialist

Tapestry (Coach/Kate Spade); Pooler (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Coach is seeking a Sales Support Associate to help drive store success by delivering exceptional customer service and ensuring smooth cash wrap operations. You will maintain an inviting sales floor, assist with product organization, and support stock and merchandising tasks as part of a dynamic team.

Responsibilities include handling POS transactions, processing shipments, and collaborating with colleagues to meet sales goals while upholding brand standards and loss prevention policies.

Qualifications

• Experience in luxury retail or high-end service is a plus.
• Strong customer focus and attention to detail.
• Ability to use cash registers and POS with accuracy.

Responsibilities

• Greet clients warmly and offer personalized assistance.
• Act as a brand ambassador and support local social media engagement.
• Operate POS accurately and keep the register area organized.
• Promote gift cards and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stock levels and update the sales floor with new merchandise.
• Collaborate with team and management to support store needs.
• Maintain housekeeping and follow Loss Prevention guidelines.

Skills

Customer service

Cash handling

POS system

Merchandising

Stock replenishment

Communication skills

English proficiency

Tools

iPad

Mobile POS

Walkie talkie

Cash register systems

Laptop

Job description

Coach is seeking a Sales Support Associate to help drive store success by delivering exceptional customer service and ensuring smooth cash wrap operations. You will maintain an inviting sales floor, assist with product organization, and support stock and merchandising tasks as part of a dynamic team.

Responsibilities include handling POS transactions, processing shipments, and collaborating with colleagues to meet sales goals while upholding brand standards and loss prevention policies.