Seasonal Luxury Sales Concierge

Tapestry, Inc.; Savannah (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to be a welcoming brand ambassador on the sales floor and at the cash wrap, ensuring accurate and efficient service. You will assist customers, process transactions, manage stock, receive shipments, and support visual merchandising while maintaining a clean, organized store environment.

Flexibility for a busy retail schedule is required. This role emphasizes collaboration, excellent communication, and a customer‑first mindset to uphold Coach standards

Qualifications

• 1+ year of retail experience, preferably in luxury retail service.
• A combination of education and experience will be considered.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computing.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail customer service

Cash handling

Attention to detail

Multitasking

Communication skills

English proficiency

Education

Education and experience mix

Tools

POS systems

iPad / Laptop usage

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to be a welcoming brand ambassador on the sales floor and at the cash wrap, ensuring accurate and efficient service. You will assist customers, process transactions, manage stock, receive shipments, and support visual merchandising while maintaining a clean, organized store environment.

Flexibility for a busy retail schedule is required. This role emphasizes collaboration, excellent communication, and a customer‑first mindset to uphold Coach standards