Seasonal Luxury Sales Support Specialist

Tapestry (Coach/Kate Spade); Hagerstown (MD); Vor Ort; USD 22.000 - 38.000; Vollzeit

Zusammenfassung

Coach is a global fashion house known for its iconic designs and premium customer experience. The Sales Support Associate role focuses on delivering warm, professional service at the cash wrap and maintaining an organized sales floor to ensure smooth product flow from receipt to sale.

Ideal candidates bring at least 1 year in retail, knowledge of fashion trends, and strong English communication. The role requires flexibility for nights and weekends and includes standing for long periods in a

Qualifikationen

• 1+ year of retail experience, preferably luxury retail service.
• Knowledge of current fashion trends and market competition.
• Familiarity with POS systems and price release sheets.
• Basic computer skills; ability to use iPad/laptop and Internet.
• Ability to read price/product release sheets and operate a cash register.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Aufgaben

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador locally and on social media; support engagement.
• Operate POS accurately and maintain cash wrap organization; handle cash/media per policy.
• Suggest add-on products, promote gift cards, and collect customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies; keep stockroom clean.
• Manage stock levels, replenish floor, and update visual merchandising.
• Support sales floor activities and respond to customer requests; collaborate with team/management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Kenntnisse

Retail experience

Fashion trends knowledge

Cash register systems

Basic computer skills

Walkie-talkie usage

Price sheets literacy

Attention to detail

Multitasking

Customer service

English proficiency

Jobbeschreibung

Coach is a global fashion house known for its iconic designs and premium customer experience. The Sales Support Associate role focuses on delivering warm, professional service at the cash wrap and maintaining an organized sales floor to ensure smooth product flow from receipt to sale.

Ideal candidates bring at least 1 year in retail, knowledge of fashion trends, and strong English communication. The role requires flexibility for nights and weekends and includes standing for long periods in a