Seasonal Luxury Sales & Guest Experience Associate

Brobston Group LLC; Charlotte (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Brobston Group LLC in Charlotte, NC, is seeking Seasonal Team Members to deliver exceptional client experiences during the holiday season. You will act as a brand ambassador on the sales floor, supporting sales and service through hospitality, POS assistance, and light operational tasks in a fast-paced environment with non-traditional retail hours.

The role requires strong communication and client-facing skills, and the ability to work nights, weekends, and holidays to ensure a premium client

Qualifications

• Experience in retail or hospitality preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome and assist Clients to create memorable, brand-aligned experiences.
• Enhance Client experience with hospitality and store amenities and maintain hospitality areas.
• Assist engraving stations and manage floor waiting lists when applicable.
• Box, wrap, and replenish POS and gifting supplies; keep POS stations neat.
• Perform POS functions after client purchases and communicate service issues to management.
• Support operations with policies, after-sales servicing, inventory tasks, and special projects.

Skills

Hospitality

Communication

Customer service

Job description

Brobston Group LLC in Charlotte, NC, is seeking Seasonal Team Members to deliver exceptional client experiences during the holiday season. You will act as a brand ambassador on the sales floor, supporting sales and service through hospitality, POS assistance, and light operational tasks in a fast-paced environment with non-traditional retail hours.

The role requires strong communication and client-facing skills, and the ability to work nights, weekends, and holidays to ensure a premium client