Seasonal Luxury Retail Concierge

Brobston Group LLC

Carmel-by-the-Sea (CA)

On-site

USD 25,000 - 30,000

Part time

4 days ago

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Job summary

Brobston Group LLC is seeking Seasonal Sales Support to represent the brand on the sales floor during the holiday season. You will create memorable client experiences through hospitality and attentive service, assist clients and operations, and handle point-of-sale functions in a fast-paced luxury retail setting.

The role requires flexibility to work nights, weekends, and holidays, with an emphasis on delivering exceptional service in dynamic environments and ensuring a smooth guest journey from

Qualifications

Previous retail, luxury retail, or client-facing hospitality experience.
Strong verbal and written communication skills and proven client service ability.
Ability to prioritize, multitask, and work effectively in a fast-paced, changing environment.

Responsibilities

Welcome and assist clients as a brand ambassador to deliver personalized and memorable experiences.
Improve client experience through hospitality, stocking amenities, and maintaining a clean hospitality area.
Assist with engraving station and accurately manage floor waiting lists when applicable.
Box, wrap, and prepare purchases, replenish POS and gifting supplies, and perform POS functions after client purchases.
Support operations with inventory tasks, after sales servicing, and special projects; communicate service issues to management.

Skills

Client service

Communication

Hospitality

Retail experience

Job description

The role requires flexibility to work nights, weekends, and holidays, with an emphasis on delivering exceptional service in dynamic environments and ensuring a smooth guest journey from

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