Seasonal Luxury Retail Guest Experience Specialist

Tiffany & Co.; Santa Clara (CA); On-site; USD 31,000 - 36,000; Part time

Job summary

Tiffany & Co. in Santa Clara, CA, seeks Seasonal Team Members to embody the Tiffany brand in every client interaction during the holiday season.

You will be a strong communicator and brand ambassador, helping to create memorable experiences for clients while supporting sales, service and store operations. Responsibilities include assisting with engraving, managing waiting lists, stocking hospitality areas, and aiding the sales team with boxing, wrapping and inventory tasks.

Qualifications

• Non-traditional hours including nights, weekends, and holidays.
• Previous retail experience or luxury retail experience.
• Strong verbal and written communication and client service skills.
• Ability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorized to work in the United States.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted and have a memorable experience.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Lead floor waiting list accurately if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations neat.
• Assist operations team with policies, procedures and after-sales servicing.
• Assist with inventory and special projects as needed.

Skills

Communication skills

Client service

Time management

Job description

Tiffany & Co. in Santa Clara, CA, seeks Seasonal Team Members to embody the Tiffany brand in every client interaction during the holiday season.

You will be a strong communicator and brand ambassador, helping to create memorable experiences for clients while supporting sales, service and store operations. Responsibilities include assisting with engraving, managing waiting lists, stocking hospitality areas, and aiding the sales team with boxing, wrapping and inventory tasks.