Seasonal Luxury Sales Associate – Elevate the Experience

Saks Fifth Avenue; Coral Gables (FL); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Job summary

Neiman Marcus in Coral Gables is seeking a Seasonal Selling Associate to enhance the client experience during the holiday season. You will join our selling team and report to a Sales Manager, helping us deliver the Neiman Marcus magic through extraordinary service.

You will warmly welcome clients, work across store departments, handle POS transactions, escalate issues to management, and support BOPIS, curbside pickup, alterations, and personalized services to grow sales.

Qualifications

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services.
• Familiar with and able to use retail and mobile technologies.
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays.

Responsibilities

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
• Demonstrate follow-up on customer requests, questions and needs
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
• Partner to support Fitting Room Experiences when needed
• Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery

Skills

Customer service

Retail tech

Flexible schedule

Job description

Neiman Marcus in Coral Gables is seeking a Seasonal Selling Associate to enhance the client experience during the holiday season. You will join our selling team and report to a Sales Manager, helping us deliver the Neiman Marcus magic through extraordinary service.

You will warmly welcome clients, work across store departments, handle POS transactions, escalate issues to management, and support BOPIS, curbside pickup, alterations, and personalized services to grow sales.