Seasonal Luxury Sales Associate — Elevate Client Experience

Neiman Marcus; Beverly Hills (CA); Presencial; USD 27.000 - 34.000; Tempo parcial

Benefícios oferecidos por esta vaga

Amazing employee discount

Medical, Vision & Dental benefits

401(k) retirement plan

Resumo da vaga

Neiman Marcus is seeking a Seasonal Selling Associate in Beverly Hills to enhance the client experience during peak season. Reporting to a Sales Manager, you will assist customers, manage transactions, and collaborate with teams to provide exceptional service.

Responsibilities include welcoming clients, supporting BOPIS/curbside pickup, and upselling services such as alterations or personalization. A minimum of 1 year in customer-facing roles and comfort with retail tech are required.

Qualificações

• Minimum 1 year of experience in customer-centric roles with proven ability to sell products and services.
• Familiar with retail and mobile technologies.
• Willing to work a flexible schedule including nights, weekends and holidays.

Responsabilidades

• Warmly welcome clients at store entrances and departments and transition them to the appropriate associate.
• Work in different store areas based on business needs.
• Process POS transactions as needed.
• Handle escalated issues by connecting customers with management.
• Follow up on customer requests and questions.
• Support BOPIS and curbside pickup with Operations and managers on duty.
• Assist with fitting room experiences when needed.
• Identify opportunities to upsell services such as alterations or personalization.

Conhecimentos

Customer service

Sales skills

Retail technology

Ferramentas

POS systems

Descrição da vaga

Neiman Marcus is seeking a Seasonal Selling Associate in Beverly Hills to enhance the client experience during peak season. Reporting to a Sales Manager, you will assist customers, manage transactions, and collaborate with teams to provide exceptional service.

Responsibilities include welcoming clients, supporting BOPIS/curbside pickup, and upselling services such as alterations or personalization. A minimum of 1 year in customer-facing roles and comfort with retail tech are required.