Seasonal Luxury Sales Associate: Elevate Client Experience

Saks Fifth Avenue; Northern (KY); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Employee discount

Job summary

Neiman Marcus is seeking Seasonal Selling Associates to enhance the client experience during peak season. You will work with the selling team, report to a Sales Manager, and help direct clients to the right associate to meet service needs.

Role requires at least 1 year in customer-centric roles, comfort with retail tech, and availability for nights, weekends, and holidays. The position supports BOPIS, curbside, alterations, and in-store services as part of a luxury shopping experience.

Qualifications

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services.
• Familiar with and able to use retail and mobile technologies.
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays.

Responsibilities

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
• Demonstrate follow-up on customer requests, questions and needs
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
• Partner to support Fitting Room Experiences when needed
• Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery

Skills

Customer service

Sales

Retail technologies

Job description

Neiman Marcus is seeking Seasonal Selling Associates to enhance the client experience during peak season. You will work with the selling team, report to a Sales Manager, and help direct clients to the right associate to meet service needs.

Role requires at least 1 year in customer-centric roles, comfort with retail tech, and availability for nights, weekends, and holidays. The position supports BOPIS, curbside, alterations, and in-store services as part of a luxury shopping experience.