Seasonal Luxury Brand Ambassador – Flexible Hours

David Yurman; New York (NY); On-site; USD 42,000 - 50,000; Part time

Benefits offered by this job

Commission

Job summary

David Yurman in Saks Fifth Avenue NYC seeks a Seasonal Brand Ambassador to promote the brand and deliver superior customer service on the sales floor. You will handle walk-in clients, gain product knowledge, and ensure adherence to store standards and policies.

Responsibilities include maximizing sales, creating a warm client experience, staying current on trends, and supporting with inventory, calls, and visual standards. Must be flexible for nights, weekends, and holidays through January 2027.

Qualifications

• Demonstrate strong verbal and written communication skills.
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Responsibilities

• Maximize all selling opportunities to achieve team’s sales targets
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market
• Identify and exceed all customer needs and expectations
• Utilize available marketing tools and technologies to build relationships and new business
• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Assist with daily inventory counts
• Answer and properly direct all incoming calls
• Ensure visual merchandising and housekeeping standards reflect current visual guidelines and priorities
• Partner with support team in the repair process and follow up on customer communication
• Assist with cleaning of client jewelry
• Assist with delivery procedures
• Assist with ad hoc operational requests throughout the store
• Be aware of the impact of behavior on others
• Demonstrate a flexible approach, responding positively to any reasonable request

Skills

Verbal communication

Written communication

Retail POS

MS Office

Tools

Retail POS system

MS Word

MS Excel

MS Outlook

Job description

David Yurman in Saks Fifth Avenue NYC seeks a Seasonal Brand Ambassador to promote the brand and deliver superior customer service on the sales floor. You will handle walk-in clients, gain product knowledge, and ensure adherence to store standards and policies.

Responsibilities include maximizing sales, creating a warm client experience, staying current on trends, and supporting with inventory, calls, and visual standards. Must be flexible for nights, weekends, and holidays through January 2027.