Seasonal Luxury Store Ops Associate

David Yurman; McLean (VA); On-site; USD 28,000 - 32,000; Full time

Job summary

David Yurman Tysons is seeking an Operations Support teammate to assist Retail Store Operations Staff. You will handle POS entries, answer and direct calls, and help on the sales floor to meet clients’ needs while maintaining jewelry displays and store cleanliness.

The role runs from late September 2026 to January 2027 with non-traditional hours including nights, weekends and holidays to support peak periods.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
• Computer skills: Proficient in Microsoft Excel and Outlook
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,).

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Operations team with the cleaning of client jewelry.
• Assists the Operations team with restocking of store packaging and stationary.
• Assists Operations team with inventorying office supply needs and packaging needs.
• Assists Operations team with inventorying stationary needs.
• Assists Operations team identify client jewelry repairs.

Skills

Customer service

Detail-oriented

Adaptability

Tools

Microsoft Excel

Outlook

Job description

David Yurman Tysons is seeking an Operations Support teammate to assist Retail Store Operations Staff. You will handle POS entries, answer and direct calls, and help on the sales floor to meet clients’ needs while maintaining jewelry displays and store cleanliness.

The role runs from late September 2026 to January 2027 with non-traditional hours including nights, weekends and holidays to support peak periods.