Seasonal Luxury Guest Services Coordinator - Park City

Natural Retreats; Park City (UT); On-site; USD 25,000 - 36,000; Full time

Job summary

Natural Retreats in Park City, UT seeks a Seasonal Guest Services Coordinator to ensure guests have accurate information and homes are guest-ready. You will be the primary interface with guests from arrival through departure, promoting NR locations and services across the network.

The role requires a high school diploma, valid driver’s license, and strong customer service, communications, and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with clean driving record.
• Ability to pass pre-employment drug testing and background check.
• Proficiency with Microsoft Office Suite.
• Strong organizational and communication skills.
• Ability to lift up to 25 lbs and be active up to 80% of the day.
• Hospitality or guest service experience preferred.

Responsibilities

• Greet guests and ensure smooth check-in/check-out.
• Promote Natural Retreats locations and services to guests and colleagues.
• Communicate with guests and owners by phone and email.
• Schedule arrangements for guests with preferred vendors.
• Perform home inspections before guest arrival and after departure.
• Document damages and coordinate with General Manager as needed.
• Assist with office administration and front desk duties.
• Record guest incidental charges and report to management.
• Maintain a clean, organized front desk and knowledge of property inventory.

Skills

Customer service

Communication skills

Time management

Attention to detail

Team player

Independent work

Strong organization

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Natural Retreats in Park City, UT seeks a Seasonal Guest Services Coordinator to ensure guests have accurate information and homes are guest-ready. You will be the primary interface with guests from arrival through departure, promoting NR locations and services across the network.

The role requires a high school diploma, valid driver’s license, and strong customer service, communications, and organizational skills.