Seasonal Luxury Client Concierge – NYC Retail

Saks Fifth Avenue Llc; New York (NY); On-site; USD 29,000 - 40,000; Full time

Job summary

Bergdorf Goodman in New York City is seeking a Seasonal Client Services Concierge to support our luxury clients through phone and email inquiries, provide product recommendations, and help maintain a high-touch level of service during the September to January season. You will use POS systems, build relationships, and adapt to busy periods, weekends, evenings, and holidays.

This seasonal role offers a fast-paced, customer-focused environment with opportunities to learn about fashion brands and

Qualifications

• Excellent verbal and written communication skills.
• Ability to efficiently operate Point-of-Sale (POS) systems.
• Strong multitasking and problem-solving abilities in a fast-paced environment.

Responsibilities

• Responding to client inquiries via phone or email.
• Exceeding customer expectations by providing assistance with a positive attitude.
• Recommending merchandise based on product knowledge and customer preferences.
• Maintaining knowledge of vendors and product categories and following up on requests.
• Developing long-term client relationships and collaborative teamwork.
• Maintaining accurate records and staying informed about promotions and luxury industry trends.

Job description

Bergdorf Goodman in New York City is seeking a Seasonal Client Services Concierge to support our luxury clients through phone and email inquiries, provide product recommendations, and help maintain a high-touch level of service during the September to January season. You will use POS systems, build relationships, and adapt to busy periods, weekends, evenings, and holidays.

This seasonal role offers a fast-paced, customer-focused environment with opportunities to learn about fashion brands and