Seasonal Luxury Client Advisor - Travel & Fashion

LVMH; Costa Mesa (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

RIMOWA in California is seeking a Seasonal Client Advisor to drive sales through expert product knowledge and outstanding client service. You will cultivate client relationships, educate customers on history and offerings, and support the team in achieving store goals while maintaining a premium brand experience.

The ideal candidate will have a fashion/design sense, travel enthusiasm, strong communication skills, and flexibility to work varied hours, including nights and weekends.

Qualifications

• High school Diploma or equivalent.
• Previous experience, developing existing and prospecting new clients.
• Ideal candidates have established client books.
• Professional presentation, excellent communication skills both verbal and written.
• Excellent problem-solving skills, positive attitude, team player.
• Ideal candidate has knowledge of fashion, design trends and love of travel.
• Ability to work varied hours/days, including nights, weekends and holidays.
• Must be able to lift large boxes up to 20lbs repeatedly.

Responsibilities

• Educate clients with company history and the most current product knowledge
• Keep an active client book to cultivate new/existing client relationships
• Support team members to achieve store sales goals
• Always present yourself in a friendly and professional manner
• Ensure prompt follow up with client purchases, repairs and inquiries
• Provide the best experience for customers by continuously building knowledge of company history, new product and competitors
• Understanding of store POS system
• Opens and closes the register
• Process payment/return of merchandise
• Conduct inventory counts and adhere to company loss prevention policy
• Maintain/execute store merchandising standards
• Maintain store readiness and housekeeping duties

Skills

Communication skills

Problem-solving

Team oriented

Fashion/design knowledge

Travel enthusiasm

Professional presentation

Education

High school diploma or equivalent

Job description

RIMOWA in California is seeking a Seasonal Client Advisor to drive sales through expert product knowledge and outstanding client service. You will cultivate client relationships, educate customers on history and offerings, and support the team in achieving store goals while maintaining a premium brand experience.

The ideal candidate will have a fashion/design sense, travel enthusiasm, strong communication skills, and flexibility to work varied hours, including nights and weekends.