Seasonal Client Advisor, South Coast Plaza (California)

LVMH Group; Costa Mesa (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

RIMOWA in California is seeking a Seasonal Client Advisor to drive sales through expert product knowledge and outstanding client service. You will cultivate client relationships, educate customers on history and offerings, and support the team in achieving store goals while maintaining a premium brand experience.

The ideal candidate will have a fashion/design sense, travel enthusiasm, strong communication skills, and flexibility to work varied hours, including nights and weekends.

Qualifications

• High school Diploma or equivalent.
• Previous experience, developing existing and prospecting new clients.
• Ideal candidates have established client books.
• Professional presentation, excellent communication skills both verbal and written.
• Excellent problem-solving skills, positive attitude, team player.
• Ideal candidate has knowledge of fashion, design trends and love of travel.
• Ability to work varied hours/days, including nights, weekends and holidays.
• Must be able to lift large boxes up to 20lbs repeatedly.

Responsibilities

• Educate clients with company history and the most current product knowledge
• Keep an active client book to cultivate new/existing client relationships
• Support team members to achieve store sales goals
• Always present yourself in a friendly and professional manner
• Ensure prompt follow up with client purchases, repairs and inquiries
• Provide the best experience for customers by continuously building knowledge of company history, new product and competitors
• Understanding of store POS system
• Opens and closes the register
• Process payment/return of merchandise
• Conduct inventory counts and adhere to company loss prevention policy
• Maintain/execute store merchandising standards
• Maintain store readiness and housekeeping duties

Skills

Communication skills

Problem-solving

Team oriented

Fashion/design knowledge

Travel enthusiasm

Professional presentation

Education

High school diploma or equivalent

Job description

Seasonal Client Advisor, South Coast Plaza (California)

The RIMOWA Seasonal Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.

Job responsibilities

• Educate clients with company history and the most current product knowledge
• Keep an active client book to cultivate new/existing client relationships
• Support team members to achieve store sales goals

Customer Service

• Always present yourself in a friendly and professional manner
• Ensure prompt follow up with client purchases, repairs and inquires
• Provide the best experience for customers by continuously building knowledge of company history, new product and competitors

Operations

• Understanding of store POS system
• Opens and closes the register
• Process payment/return of merchandise
• Conduct inventory counts and adhere to company loss prevention policy
• Maintain/execute store merchandising standards
• Maintain store readiness and housekeeping duties

Profile

• High school Diploma or equivalent
• Previous experience, developing existing and prospecting new clients. Ideal candidates have established client books
• Professional presentation, excellent communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ideal candidate has knowledge of fashion, design trends and love of travel
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 20lbs repeatedly

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father's visionary approach, it was Richard Morszeck who - inspired by the early days of aviation - discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA's global success. Thanks to his focus on state-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today's ever-changing world.