Seasonal Luxury Cashier & Guest Experience Lead

Tapestry, Inc.; Ewell (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail. The Cashier role at our Virginia store delivers exceptional customer experiences at the cashwrap, handling transactions accurately and representing the Coach brand.

You will support a fast-paced environment, welcome customers, promote the Insider Program, and mentor peers on service standards. Flexible schedule and opportunities to grow within Tapestry's Coach brands.

Qualifications

• 1+ years cashier/retail experience; luxury retail preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout and greet customers.
• Act as Ambassador for Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and policy compliance.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits.
• Keep cashwrap organized and report any equipment issues.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Customer service

Cash handling

POS systems

Mobile technology

English proficiency

Tools

POS systems

Mobile devices

Basic computer skills

Job description

Coach is a global fashion house known for luxury retail. The Cashier role at our Virginia store delivers exceptional customer experiences at the cashwrap, handling transactions accurately and representing the Coach brand.

You will support a fast-paced environment, welcome customers, promote the Insider Program, and mentor peers on service standards. Flexible schedule and opportunities to grow within Tapestry's Coach brands.