Seasonal Location Customer Service

Innovative Ag Services, Co.; Cleves (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

Innovative Ag Services, Co. is seeking a seasonal Customer Service Representative for our Iowa location from September through November to support farmers and member owners.

The role focuses on accurate accounting functions and frontline customer service in a farm cooperative environment. You will weigh grain, process tickets, handle calls, and assist with billing while providing friendly, reliable service.

Qualifications

• Basic computer skills required.
• Strong people skills and phone etiquette.
• Ability to organize, manage change, and multitask.

Responsibilities

• Report to location on time and notify supervisor of absences.
• Conduct counter sales and answer incoming calls.
• Weigh grain and grade incoming grain.
• Assist in processing daily grain tickets as needed.
• Provide marketing support to grain customers.
• Communicate grain transactions and transportation needs.
• Manage inventory counts and accurate billing.
• Carry out tasks assigned by Location Manager.

Skills

Basic computer skills

People skills

Phone etiquette

Organizational skills

Job description

As our farmers prepare to hit the fields this fall, we’re looking for a seasonal Customer Service Representative to join our frontline from September through November. If you’re ready to help provide the support, solutions, and supplies that keep the 2026 harvest season moving, we want to talk to you.

Primary Objective:

To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.

Major Accountabilities

The following duties are typical for this job. These are not to be construed as exclusive or all inclusive.

• Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
• Conduct counter sales and process incoming calls in a friendly, courteous manner
• Conduct weighing of grain and farm supply products; grading of incoming grain
• Assist in the processing of daily location grain tickets when needed
• Provide marketing assistance to grain customers
• Communication of grain transactions and transportation needs
• Inventory control, physical count and accurate billing
• Accept and carry out any other assigned tasks by Location Manager

Knowledge, Skills, Abilities

• Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
• Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
• Basic computer skills
• Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability

• Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds. Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time. Some tasks involve repetitive motion.
• Agricultural Environment - Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
• Personal Protective Equipment may be required for some tasks.