Seasonal Location Customer Service

Innovative Ag Services Seasonal; Ackley (IA); On-site; USD 18,000 - 23,000; Part time

Job summary

Innovative Ag Services Seasonal is seeking a seasonal Customer Service Representative to support farmers from September through November. You will handle counter sales, phone inquiries, and ensure accurate billing for the harvest period.

You will work at the Ackley location in Iowa, assisting with grain weighing, grading, and coordinating transportation needs while delivering friendly service to members and customers.

Qualifications

• Customer service experience preferred in a fast-paced environment.
• Ability to manage multiple tasks and meet deadlines.
• Strong communication over the phone and in person with a courteous manner.

Responsibilities

• Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
• Conduct counter sales and process incoming calls in a friendly, courteous manner
• Conduct weighing of grain and farm supply products; grading of incoming grain
• Assist in the processing of daily location grain tickets when needed
• Provide marketing assistance to grain customers

Skills

Customer service

Phone etiquette

Multitasking

Organizational skills

Basic computer skills

Job description

As our farmers prepare to hit the fields this fall, we’re looking for a seasonal Customer Service Representative to join our frontline from September through November. If you’re ready to help provide the support, solutions, and supplies that keep the 2026 harvest season moving, we want to talk to you.

Primary Objective:

To provide customer service and accurate accounting functions at the location for the benefit of IAS and its member owners.

Major Accountabilities:

The following duties are typical for this job. These are not to be construed as exclusive or all inclusive.

• Report to assigned workplace at time specified; report late arrivals or absences to supervisor prior to start time
• Conduct counter sales and process incoming calls in a friendly, courteous manner
• Conduct weighing of grain and farm supply products; grading of incoming grain
• Assist in the processing of daily location grain tickets when needed
• Provide marketing assistance to grain customers
• Communication of grain transactions and transportation needs
• Inventory control, physical count and accurate billing
• Accept and carry out any other assigned tasks by Location Manager

Knowledge, Skills, Abilities:

• Displays a high level of initiative, effort, and commitment towards completing assignments efficiently.
• Ability to organize, deal with change effectively, and work on multiple tasks concurrently.
• Basic computer skills
• Strong people skills, good phone etiquette, follows directions, meets deadlines.

Physical Requirements/Environmental Adaptability:

• Requires static strength to occasionally lift, push, pull, or carry objects with a minimum weight of 50 pounds. Also flexibility to bend, stretch, twist, or reach with your body, arms, and/or legs. Also trunk strength and ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time. Some tasks involve repetitive motion.
• Agricultural Environment – Possible exposure to seasonal weather, outdoor conditions, and agriculture products.
• Personal Protective Equipment may be required for some tasks.