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Alterra Mountain Company; Town of Vermont (WI); On-site; USD 22,730 - 32,373; Part time

Job summary

Alterra Mountain Company is seeking a Seasonal Ticket Scanner at Stratton to validate tickets as guests ride the lift and deliver first-class service in a fast-paced mountain environment.

You must be at least 14 years old, comfortable outdoors in varying weather, and able to operate RFID gates and tablets. Training is provided; recruitment continues through December.

Qualifications

• Experience in customer service is preferred.
• Able to work outdoors in varying weather conditions.
• Able to communicate clearly and solve problems independently.
• Comfortable working with electronic equipment (RFID gates, tablets).
• Reliability and transportation to work.

Responsibilities

• Validate every ticket or season pass as guests ride the lift.
• Assist with setup, operation, and breakdown of maze and queue areas.
• Monitor ticket types and prices and assist guest inquiries.
• Ensure knowledge of mountain events and maintain safety at all times.

Skills

Customer service

Communication

Problem solving

Outdoor work

Electronic devices

Education

High school diploma in progress

Tools

RFID gates

Tablet equipment

Job description

## ScannerApplylocations: Stratton, VTposted on: Posted 6 Days Agojob requisition id: JR132443SeasonalAt Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be *A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES*. **BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?**Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).* Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts* Free or discounted multi-resort dependent season passes* Free or discounted IKON pass* Discounted golf & fitness center memberships* Employee childcare rates & discounted seasonal programs* Retail + F&B discounts* Friends & family tickets* Onsite medical clinic* Medical, dental, vision, life, disability, EAP, HSAs, & FSAs* 401(k) plan with company match* Discounted tuition plan* Paid parental leave* Paid sick time, FTO, VacationAdditional perks & benefits for year round employees**POSITION SUMMARY**Ticket Scanners are responsible for ensuring every ticket or season pass is validated each time the guest rides the lift. This involves engaging with and providing a first-class mountain adventure for each and every guest, communicating clearly and making split second decisions to ensure proper ticket validation. This is a seasonal position with part-time opportunities, paid at $20.00/hr.Recruitment for this role will be ongoing through December.**ESSENTIAL DUTIES*** Ensure RFID gate reads guests passes* Assist with the orchestration, set up, and breakdown of maze* Open and close pinch points as needed for maximum traffic flow* Be aware of all ticket types and prices* Assist and respond to guest inquiries* Must have current information about the mountain and events* Ability to troubleshoot RFID gates and tablet equipment* Additional duties as assigned**QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS*** Must be at least 14 years of age or older* Able to work outside for long periods of time in inclement weather* Reliable transportation to/from work* Must be able to work in high-volume, fast-paced environment* Able to communicate and problem solve independently* Must be comfortable working with electronic equipment* Ability to lift 50lbs on a consistent basis* Actively pursuing a High School Diploma, or equivalent* Previous customer service experience, preferred**PHYSICAL DEMANDS AND WORKING CONDITIONS**This position may be required to work weekends and holidays.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. **An Equal Opportunity Employer**At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.