Seasonal Inventory & Customer Service Associate

totalwine; United States; On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, & 

Vision

Job summary

Total Wine & More is seeking Seasonal Store Team Members in the United States to enhance the shopping experience by merchandising, assisting customers, and fulfilling online orders. Team members may perform sales, front-end, and other duties as needed, reporting to store management. Internal title: Merchandiser.

The role blends in-store operations with digital order fulfillment. Responsibilities include inventory organization, displays, signage, and adherence to alcohol laws.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory, including processing freight, organizing stock, pulling and stocking merchandise, building displays and end caps, signage, and supporting digital operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services.
• Deliver exceptional service and a personalized experience by greeting customers and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws related to the sale of alcohol and maintain a safe store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures.

Skills

Customer service

Retail experience

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Inventory management software

Job description

Total Wine & More is seeking Seasonal Store Team Members in the United States to enhance the shopping experience by merchandising, assisting customers, and fulfilling online orders. Team members may perform sales, front-end, and other duties as needed, reporting to store management. Internal title: Merchandiser.

The role blends in-store operations with digital order fulfillment. Responsibilities include inventory organization, displays, signage, and adherence to alcohol laws.