Seasonal Merchandiser & Customer Experience Specialist

Total Wine & More; Central Lake (MI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Discounts

Tuition assistance

Job summary

Total Wine & More in the United States is seeking Store Team Members (Merchandiser) to enhance customer experience by stocking shelves, processing freight, and supporting online orders including curbside pickup and delivery where needed.

You will greet customers, upsell with product knowledge, maintain displays, learn promos, and ensure a safe, compliant store environment consistent with alcohol-sale regulations.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory, including processing freight, stocking merchandise, and building displays.
• Deliver exceptional service by greeting customers and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Load and deliver orders safely if delivery is required.

Skills

Retail experience

POS systems

Inventory management

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in the United States is seeking Store Team Members (Merchandiser) to enhance customer experience by stocking shelves, processing freight, and supporting online orders including curbside pickup and delivery where needed.

You will greet customers, upsell with product knowledge, maintain displays, learn promos, and ensure a safe, compliant store environment consistent with alcohol-sale regulations.