Seasonal Intake & Certification Specialist

COMMUNITY RENEWAL TEAM INC; West Hartford (CT); On-site; USD 25,000 - 31,000; Full time

Job summary

Paycom - ATS in West Hartford, CT is seeking an Intake/Certification Specialist for a seasonal role. The position focuses on scheduling customer appointments, conducting intake, and determining eligibility under program guidelines, with emphasis on helping clients access agency resources.

The role requires strong communication, bilingual English/Spanish preferred, and the ability to manage time in a fast-paced environment.

Qualifications

• Associates degree preferred; high school diploma with experience accepted.
• Ability to manage time in a fast-paced environment.
• Bilingual English/Spanish preferred.

Responsibilities

• Schedule and reschedule customer intake appointments and ensure eligibility.
• Provide application assistance and referrals to agency resources.
• Maintain orderly customer files and logs in accordance with program requirements.
• Demonstrate strong communication with diverse communities.

Skills

Bilingual: English/Spanish

Communication skills

Time management

Attention to detail

Education

Associate's Degree in human services or related field

High School Diploma (with experience acceptable)

Job description

Paycom - ATS in West Hartford, CT is seeking an Intake/Certification Specialist for a seasonal role. The position focuses on scheduling customer appointments, conducting intake, and determining eligibility under program guidelines, with emphasis on helping clients access agency resources.

The role requires strong communication, bilingual English/Spanish preferred, and the ability to manage time in a fast-paced environment.