Seasonal Housekeeping Quality Supervisor

Greenbrier International; Greenbrier (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

The Greenbrier Hotel in White Sulphur Springs, WV is seeking a Housekeeping Supervisor. This role focuses on supervising room attendants, ensuring standards are met, and providing feedback to staff.

The position requires supervisory experience, strong communication, and familiarity with PMS tools. Responsibilities include coordinating daily work, reporting to the Housekeeping Manager, and maintaining effective communication with management.

Qualifications

• Past Work Experience Requirements: Supervisory experience required.
• Educational Requirements: High School Diploma or G.E.D.
• Communication Skills Requirements: Excellent oral and written skills.
• Technical Requirements: Basic computer skills; Experience with Property Management Systems (OPERA, HotSos); Drivers License required.
• Computer Experience: Excel, Database, Programming, Calendars, Internet, Hardware Installation.

Responsibilities

• Inspect room attendant’s performance and hold them accountable when needed.
• Ensure all areas are up-to-standards by walking floors constantly.
• Offer positive and constructive feedback to team members on a daily basis.
• Maintain an effective communication with managers on guest and room issues.
• Follow up with guest’s requests and ensure work is completed.
• Track team member’s performance and provide manager with accurate results.
• Work on projects as needed
• Assist with weekly meetings

Skills

Supervisory experience

Excellent oral and written skills

Standards knowledge

Education

High School Diploma or GED

Tools

OPERA

HotSos

Drivers License

Job description

The Greenbrier Hotel in White Sulphur Springs, WV is seeking a Housekeeping Supervisor. This role focuses on supervising room attendants, ensuring standards are met, and providing feedback to staff.

The position requires supervisory experience, strong communication, and familiarity with PMS tools. Responsibilities include coordinating daily work, reporting to the Housekeeping Manager, and maintaining effective communication with management.