Seasonal Host & Cashier - Guest Service Pro (PT)

GTRC; Williamsburg (MI); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

One FREE meal per shift

401K with match

Weekly pay

Paid PTO/Holidays

Vision (voluntary)

Aflac (voluntary)

Employee referral program

Discounts on gas

Cannabis store discounts

Giftshop and food discounts

Employee appreciation events

Job summary

Grand Traverse Resort & Casinos seeks a Seasons Host-Cashier in Williamsburg, MI. The role involves greeting guests, handling cash and coupons, using Micros, and basic math. Strong guest service, reliability, and teamwork are essential as you contribute to a fast-paced dining environment.

Hours include part-time opportunities; wage range listed is $16.00 to $17.72 per hour. Benefits and perks support a positive work experience within the casino and hotel complex.

Qualifications

• Must have excellent guest service and communication skills, both verbal and written.
• Must be a team player with a positive attitude.
• Must be highly motivated, organized and able to multitask.
• Must have excellent organizational skills and be able to follow strict procedures.

Responsibilities

• Greet and seat guests in a professional, prompt, courteous, and friendly manner.
• Perform cash, coupon and house account transactions smoothly and accurately.
• Handle guest comments and concerns in a positive and professional manner while following policy and procedure.
• Properly notify your immediate supervisor, manager of any guest who appears intoxicated.
• Monitor dining area for cleanliness, maintaining a high-quality standard for the appearance of the cashier area, dining area, and front line.
• Stock, clean and rotate the frontline coolers, vending, and beverage coolers throughout shift.
• Where applicable; Clean tables and chairs, sweep and mop designated areas.
• Maintain sanitation, safety, security, and personnel policy standards at all times.
• Properly operate Micros computer system, cash drawer, adding machine and complete paperwork.
• Follow security and surveillance protocol when handling cash transactions to and from the Cage.
• Willingness to cross-train and provide support in related areas of operations.
• Perform additional duties as assigned by supervisor or manager.

Skills

Guest service

Cash handling

Communication

Team player

Multitasking

Organizational skills

Following procedures

Education

High school diploma or GED

Tools

MICROS

Calculator

Job description

Grand Traverse Resort & Casinos seeks a Seasons Host-Cashier in Williamsburg, MI. The role involves greeting guests, handling cash and coupons, using Micros, and basic math. Strong guest service, reliability, and teamwork are essential as you contribute to a fast-paced dining environment.

Hours include part-time opportunities; wage range listed is $16.00 to $17.72 per hour. Benefits and perks support a positive work experience within the casino and hotel complex.