Seasonal Guest Services Coordinator (Resort Front Desk)

Jellystone Park at Larkspur; Larkspur (CO); On-site; USD 20,664 - 30,307; Full time

Job summary

Jellystone Park at Larkspur in Colorado is seeking a Guest Services Coordinator to handle routine office and clerical duties and to be the face of the resort for arriving guests with questions and concerns. This seasonal position runs now through October.

You will greet guests, process check-ins and check-outs at the front desk and kiosks, assist with golf cart reservations, manage phones and emails, and help prepare marketing materials and reports.

Qualifications

• Intermediate computer proficiency including Microsoft Office and internet
• Excellent written and verbal communication skills
• Greet and assist guests while providing outstanding guest service
• Resort office or front desk experience preferred

Responsibilities

• Greet guests and establish rapport at the office
• Field guest comments to the Resort Manager
• Check guests in and out at the front desk and kiosks
• Assist with golf cart reservations and explain rental rules
• Answer phones, respond to emails, copy, fax, and file
• Prepare and maintain resort records and reports
• Distribute resort communications such as reminders and notices
• Ensure office supplies are stocked and order replenishments
• Assist with marketing material preparation

Skills

Guest service

Microsoft Office

Communication

Administrative experience

Tools

Front desk software

Job description

Jellystone Park at Larkspur in Colorado is seeking a Guest Services Coordinator to handle routine office and clerical duties and to be the face of the resort for arriving guests with questions and concerns. This seasonal position runs now through October.

You will greet guests, process check-ins and check-outs at the front desk and kiosks, assist with golf cart reservations, manage phones and emails, and help prepare marketing materials and reports.