Seasonal Guest Experience Specialist

Steamboat Resort; Steamboat Springs (CO); In loco; USD 26.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Alterra Mountain Pass for all

Vacation and Sick Time

401(k) match

Tuition discounts

Parental leave

Descrizione del lavoro

Steamboat Resort in Colorado is seeking seasonal guest services staff to deliver exceptional hospitality to guests and owners. You will greet, check in/out, and provide directions while coordinating with various departments to ensure smooth operations and memorable visits.

The role requires English communication, a positive attitude, and the ability to work in a fast-paced resort environment. Competitive hourly pay and seasonal benefits support a flexible schedule.

Competenze

• 2 years of previous work history/education required.
• Communicate clearly in English, both verbal / non-verbal, and written.
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company's Service Excellence standards.
• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.

Mansioni

• Greets, registers, and gives directions to guests/owners.
• Understands Resort's utilized software & reservation system to post monetary transactions, check in/check out guests, and make walk-in reservations.
• Handle multiple phone lines including routing them to other departments.
• Serve as the liaison between the various departments to ensure communication lines are efficient and effective.
• Compliance with all company policies and procedures as well as any regulatory requirements.
• Other duties as assigned.

Conoscenze

English communication

Guest service

Interpersonal skills

Formazione

High school diploma or GED

Descrizione del lavoro

Steamboat Resort in Colorado is seeking seasonal guest services staff to deliver exceptional hospitality to guests and owners. You will greet, check in/out, and provide directions while coordinating with various departments to ensure smooth operations and memorable visits.

The role requires English communication, a positive attitude, and the ability to work in a fast-paced resort environment. Competitive hourly pay and seasonal benefits support a flexible schedule.