Seasonal Guest Services Ambassador

Steamboat Resort; Steamboat Springs (CO); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Free Alterra Mountain Pass

Discounted skiing for friends & family

Vacation & Sick Time

Job summary

Steamboat Ski & Resort Corporation in Steamboat Springs, CO seeks a friendly Guest Service Representative/Ambassador for the winter season. This mostly indoor role benefits from a supportive team and the joy of helping guests, with a focus on service excellence.

You will work Mondays and Tuesdays 7:45am–5:00pm, assisting with Lost & Found and guest inquiries, and using the RTP sales system and Reclaim Hub as needed. Benefits and schedules reflect a seasonal program.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal English communication.
• Two days per week, Monday and Tuesday, fixed schedule during winter season.

Responsibilities

• Share the Steamboat Dream with guests.
• Provide exceptional guest service and assist guests courteously.
• Open/close Lost & Found; document misplaced items in the system.
• Respond to Lost & Found inquiries by phone and email daily.
• Assist with updating product information for guests.

Skills

Strong communication

Customer service

Detail oriented

Computer skills

English fluency

Education

High school diploma or GED

Tools

RTP sales system

Reclaim Hub

GoPros/cameras

Job description

Steamboat Ski & Resort Corporation in Steamboat Springs, CO seeks a friendly Guest Service Representative/Ambassador for the winter season. This mostly indoor role benefits from a supportive team and the joy of helping guests, with a focus on service excellence.

You will work Mondays and Tuesdays 7:45am–5:00pm, assisting with Lost & Found and guest inquiries, and using the RTP sales system and Reclaim Hub as needed. Benefits and schedules reflect a seasonal program.