Seasonal Guest Experience Specialist

Bass Pro Shops; Columbus (OH); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Columbus is seeking a part-time Customer Relations Associate to greet customers, assist with purchases, and guide them to the right products. You will handle returns, process refunds or exchanges, and promote programs while ensuring a friendly, efficient shopping experience.

The role emphasizes product knowledge, adherence to policies, and robust customer interactions in a lively retail setting. A high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent experience is required.
• Ability to calculate figures such as discounts and make change to customers.
• Friendly, professional communication with customers and associates.

Responsibilities

• Greet customers promptly and provide information and direction.
• Handle merchandise returns and complete refund/exchange paperwork.
• Sell hunting and fishing licenses and promote store programs.
• Maintain a clean, stocked work area and follow company policies.

Skills

Cash handling

Customer service

Communication

Teamwork

POS familiarity

Education

High school diploma or equivalent

Tools

Point of Sale (POS) system

Job description

Bass Pro Shops in Columbus is seeking a part-time Customer Relations Associate to greet customers, assist with purchases, and guide them to the right products. You will handle returns, process refunds or exchanges, and promote programs while ensuring a friendly, efficient shopping experience.

The role emphasizes product knowledge, adherence to policies, and robust customer interactions in a lively retail setting. A high school diploma or equivalent is required.