Seasonal Customer Experience Associate

Bass Pro Shops; Hamburg (Berks County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Hamburg, PA is hiring for a seasonal Customer Relations Associate. You will greet customers, provide information, and assist with merchandise handling to ensure a positive shopping experience.

Responsibilities include processing returns, guiding customers through promotions, and supporting store operations while maintaining a safe, organized environment. Join us for on-the-spot interviews at the event.

Qualifications

• Customer service skills with a friendly approach.
• Ability to handle transactions and returns accurately.
• Familiarity with store policies and promotions.

Responsibilities

• Greet customers and provide information in a prompt, friendly manner.
• Handle merchandise returns, process refunds/exchanges, and maintain tidy checkout areas.
• Promote Bass Pro Clubs, VOC, and in-store pickup options to customers.
• Assist with checking in vendors, maintaining visitor logs, and enforcing firearm safety procedures.

Skills

Customer service

Communication

Teamwork

POS operations

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Hamburg, PA is hiring for a seasonal Customer Relations Associate. You will greet customers, provide information, and assist with merchandise handling to ensure a positive shopping experience.

Responsibilities include processing returns, guiding customers through promotions, and supporting store operations while maintaining a safe, organized environment. Join us for on-the-spot interviews at the event.