Seasonal Guest Experience Associate

Five Below Inc

Richmond (IN)

On-site

USD 13,000 - 18,000

Full time

8 days ago

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Job summary

Five Below in the United States is seeking a friendly, energetic Sales Associate to greet customers, answer questions, and promote store events. You will learn product knowledge, assist with transactions, and keep shelves well-stocked while delivering a positive shopping experience.

This role requires being at least 16 years old, having a flexible schedule, and comfort with technology such as cash registers and handheld devices.

Qualifications

Must be at least 16 years old and able to work a flexible schedule (days/evenings/weekends).
Comfortable using technology (computers, cash registers, handheld devices).
Excellent communicator with ability to engage customers.
Able to handle customer interactions courteously and professionally.
Willing to learn procedures and on-the-job training.

Responsibilities

Greet and assist customers promptly; provide courteous service.
Share product knowledge and recommend merchandise; assist in locating items.
Inform customers about events and promotions to drive sales.
Resolve concerns by offering alternatives; aim to turn returns into exchanges.
Communicate needs to management about restocking and service requirements.
Collaborate with team to meet store goals and maintain a positive environment.
Flexible scheduling including day, evening, weekends; potential travel as needed.
Follow email/print instructions for merchandise layouts and schedules.
Maintain upright position as required during shifts.