Seasonal Sales Associate - Flexible, Fast-Paced Retail

Five Below Inc; Mountain Home (AR); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Health coverage

Wellness program

Job summary

Five Below is seeking a friendly Retail Associate to greet customers, understand their needs, and guide them to suitable products while promoting store events. You’ll resolve concerns, relay feedback, and help the team reach store goals in a fast-paced environment.

Ideal candidates are at least 16 years old, flexible for day/evening/weekend shifts, comfortable with technology, and adept at clear communication. On-the-job training is provided in a lively, customer-focused setting.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Problem solving

Flexibility

Technology literacy

Teamwork

Tools

POS system

Cash register

Hand-held devices

Computers

Mobile devices

Job description

Five Below is seeking a friendly Retail Associate to greet customers, understand their needs, and guide them to suitable products while promoting store events. You’ll resolve concerns, relay feedback, and help the team reach store goals in a fast-paced environment.

Ideal candidates are at least 16 years old, flexible for day/evening/weekend shifts, comfortable with technology, and adept at clear communication. On-the-job training is provided in a lively, customer-focused setting.