Seasonal Guest Experience Associate

Hotel Bennett; Northern (KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Salamander Collection seeks a Seasonal Technical team member in Charleston, SC, to ensure a positive guest experience at La Patisserie and the life-size gingerbread house. You will greet guests, relay orders to the barista team, and keep front and back of house areas clean and organized.

The role requires reading/writing ability, strong communication, knowledge of menu items, and basic math. Completion of ServSafe Alcohol and a SC server license within 30 days is expected.

Qualifications

• High school diploma or general education degree.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of all menu items, prices and general service procedures.
• Must possess basic computational ability.
• Complete the South Carolina state-approved ServSafe Alcohol Online Course & Exam within 30 days of hire
• Possess a valid ABL Server License issued by the state of South Carolina within 30 days of hire

Responsibilities

• Be the initial contact for all guests looking to enjoy La Patisserie and the life-size gingerbread house.
• Relays order information to the appropriate barista team member.
• Maintain the organization and cleanliness of both front of house and back of house areas.
• Provide direct service to guests as needed, including serving tables and bussing tables.
• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
• Assist all guests with inquiries or requests in a pleasant, helpful manner.
• Actively participate in and follow all health and safety policies and procedures for Hotel Bennett.

Skills

Communication

Reading/Writing

Customer service

Education

High School Diploma

Tools

ServSafe Alcohol

ABL Server License

Job description

Salamander Collection seeks a Seasonal Technical team member in Charleston, SC, to ensure a positive guest experience at La Patisserie and the life-size gingerbread house. You will greet guests, relay orders to the barista team, and keep front and back of house areas clean and organized.

The role requires reading/writing ability, strong communication, knowledge of menu items, and basic math. Completion of ServSafe Alcohol and a SC server license within 30 days is expected.