Seasonal Guest Experience Ambassador

Blakes Payroll Group LLC; Armada (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Blake’s Orchard & Cider Mill in Armada, MI seeks a Seasonal Customer Service Representative to greet guests, answer questions, and guide them through u-pick, tastings, and events. You’ll work across grounds, tasting rooms, and retail areas to create a warm, memorable visit.

The role emphasizes proactive guest engagement, feedback collection, and friendly problem-solving, with flexible weekends, evenings, and peak fall days.

Qualifications

• Hospitality, retail or guest experience background preferred.
• Strong verbal communication and customer-service orientation.
• Must be legally authorized to work in the U.S.
• Flexibility to work weekends, holidays, and peak fall dates, including some evenings.

Responsibilities

• Greet guests proactively and guide them to attractions and services.
• Engage guests, answer questions, and direct them to u-pick, tastings, events, and seasonal specials.
• Create a warm, energetic atmosphere reflecting Blake’s character at every touchpoint.
• Assist guests through entire visit—from parking to checkout.

Skills

Hospitality mindset

People skills

Communication

Flexibility

Weekend availability

Legally eligible to work in US

Tools

POS system

Guest feedback tools

Job description

Blake’s Orchard & Cider Mill in Armada, MI seeks a Seasonal Customer Service Representative to greet guests, answer questions, and guide them through u-pick, tastings, and events. You’ll work across grounds, tasting rooms, and retail areas to create a warm, memorable visit.

The role emphasizes proactive guest engagement, feedback collection, and friendly problem-solving, with flexible weekends, evenings, and peak fall days.