Guest Experience Lead — Seasonal Distillery Retail

Evolving Solution Services; Valparaiso (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with Employer Match

Medical Insurance – 30+ hours/week

Dental, Vision, Life, Supplemental Ins

Free Quarterly Bottle of Spirit (21+)

Loyalty Incentives

Employee Discount

Monthly Founders' Tour

Annual Employee Putting Competition

Annual Employee Holiday Party

Job summary

Journeyman Distillery in Three Oaks, MI is seeking a Seasonal Retail Sales Associate/Host to welcome guests, share product knowledge, and guide them to the right experiences. You will greet guests, answer questions, handle reservations, and operate the seating and POS systems.

This role offers a strong benefits package and opportunities to learn our craft and history, participate in tours and events, and contribute to a friendly, hospitality-forward team.

Qualifications

• Must speak English fluently and be able to write in basic English.
• Strong organizational and verbal communication skills.
• Ability to solve problems using logic and attention to detail.
• Ability to stand for 6-8 hours.
• Able to lift up to 50 pounds occasionally and perform physical tasks during shifts.

Responsibilities

• Greet guests in a friendly fashion to determine needs.
• Share knowledge of Journeyman products and company history.
• Explain available food and beverage offerings and accommodations.
• Seat guests or manage wait lists as necessary.
• Operate POS, seating system, and tour reservation software; handle cash.
• Keep entrances and work areas clean and welcoming throughout shift.

Skills

English fluency

Customer service

Multi-tasking

Cash handling

Job description

Journeyman Distillery in Three Oaks, MI is seeking a Seasonal Retail Sales Associate/Host to welcome guests, share product knowledge, and guide them to the right experiences. You will greet guests, answer questions, handle reservations, and operate the seating and POS systems.

This role offers a strong benefits package and opportunities to learn our craft and history, participate in tours and events, and contribute to a friendly, hospitality-forward team.