Seasonal Greeter- Dulles Airport

National Car Rental; Sterling (VA); On-site; USD 38,000 - 41,000; Full time

Job summary

National Car Rental at Dulles Airport is seeking a friendly Greeter to provide top-notch service throughout the rental process. You will welcome customers, guide them to the exit booth, and help with directions while maintaining a clean, efficient workspace.

The starting pay is $18.50 per hour for a 40-hour work week. The role is full-time with a Sunday–Thursday schedule, 5:00 AM–1:30 PM, and may be seasonal for up to 120 working days.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States without sponsorship.
• High school diploma or GED equivalent.
• Minimum 1 year of experience in sales, customer service, leadership, or management.

Responsibilities

• Work proactively with drivers, service agents, and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide directions and maps, and return directions when applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Maintain clean low mileage fleet mix requirements and Emerald Aisle.

Skills

Customer service

Sales

Leadership

Education

High school diploma or GED

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

The start date will be on or after August 1, 2026 and cannot exceed 120 days.

Opening available at the following branch location:

• The Dulles Airport (IAD)- 23430 Autopilot Dr, Dulles, VA 20166

This is a full time position with a starting rate of pay $18.50 / hour based on a 40 hour work week.

Schedule available

• Sunday – Thursday 5:00 AM – 1:30 PM

Responsibilities

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• High school diploma or GED equivalent required
• Must have at least 1 year experience in sales, customer service, leadership or management
• Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service
• Must have satisfactory background check inclusive of employment reference, education and social security.
• Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation
• This is a seasonal position and you may work up to 120 working days during the defined season

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.