Seasonal Golf Retail Client Concierge

Callaway; Tysons (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

Callaway, a premium golf brand, seeks a Client Associate for our Tysons, VA store to deliver exceptional service and drive sales against KPIs. You’ll connect with in-store clients, develop repeat business, maintain knowledge of apparel seasonal lines, and participate in in-store events and CRM activities to foster loyalty.

Proficiency with Microsoft applications and POS systems, plus the ability to work evenings, weekends and holidays, are essential; one year of client services experience is

Qualifications

• Minimum 1 year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

POS systems

Customer service

Communication

Teamwork

Retail sales

Microsoft Office

Education

High school diploma or equivalent

Tools

POS software

Job description

Callaway, a premium golf brand, seeks a Client Associate for our Tysons, VA store to deliver exceptional service and drive sales against KPIs. You’ll connect with in-store clients, develop repeat business, maintain knowledge of apparel seasonal lines, and participate in in-store events and CRM activities to foster loyalty.

Proficiency with Microsoft applications and POS systems, plus the ability to work evenings, weekends and holidays, are essential; one year of client services experience is