Seasonal Golf Retail Client Concierge

Callaway Golf; Beachwood (OH); On-site; USD 26,000 - 32,000; Full time

Job summary

Callaway Golf is seeking a Client Associate to support in-store sales and service excellence in our retail environment in Beachwood, Ohio. You will engage with clients, promote products, and help drive profitability through repeat business and strong customer relationships.

The role requires at least 1 year of client services experience, with proficiency in POS systems and Microsoft Office. You’ll contribute to events and CRM efforts while upholding brand standards.

Qualifications

• Proficient with Microsoft Office suite and POS systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate appropriately.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop repeat clientele to drive individual sales goals.
• Maintain knowledge of apparel and seasonal lines, including fit and fabric.
• Participate in-store events and CRM activity to drive repeat business.
• Uphold service standards and company policies; foster a welcoming environment.

Skills

Microsoft Office

POS systems

Communication

Independent decision-making

Tools

CRM software

Job description

Callaway Golf is seeking a Client Associate to support in-store sales and service excellence in our retail environment in Beachwood, Ohio. You will engage with clients, promote products, and help drive profitability through repeat business and strong customer relationships.

The role requires at least 1 year of client services experience, with proficiency in POS systems and Microsoft Office. You’ll contribute to events and CRM efforts while upholding brand standards.