Seasonal Golf Retail Client Associate

TravisMathew, LLC; Tysons (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Callaway Golf Company is seeking an in-store Client Associate to maintain the sales and service experience in our Tysons retail location. You will promote a sales culture, connect with clients, build a repeat customer base, and stay current on seasonal apparel knowledge including fit, fabric and use.

You will participate in events and CRM activities to reward repeat business, adhere to client service standards, and help maintain a welcoming, collaborative store environment even during

Qualifications

• Minimum 1 year experience in a client services related capacity.
• Proficient in Microsoft Applications and POS systems.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

MS Office

POS systems

Customer service

Communication

Teamwork

Job description

Callaway Golf Company is seeking an in-store Client Associate to maintain the sales and service experience in our Tysons retail location. You will promote a sales culture, connect with clients, build a repeat customer base, and stay current on seasonal apparel knowledge including fit, fabric and use.

You will participate in events and CRM activities to reward repeat business, adhere to client service standards, and help maintain a welcoming, collaborative store environment even during