Seasonal Gift Shop Associate, Garden Lights

Cooperation Fund; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Gift Shop Associate at Atlanta Botanical Garden works at various locations in Atlanta, helping guests choose products and answering questions while keeping the shop looking its best.

This temporary season runs from mid-October through January 10, with day, night, weekend, and holiday shifts.

Employees will handle POS transactions, restock shelves, and collaborate with other departments to share garden knowledge.

Qualifications

• Minimum of one year experience in hospitality or customer service preferred.
• Minimum of one year retail experience preferred.
• Excellent communication skills and professional interaction with guests.
• Ability to perform basic arithmetic and operate a PC.

Responsibilities

• Greet guests with a smile and a verbal welcome.
• Process POS transactions accurately.
• Promote and actively sell gift shop products.
• Maintain sales floor appearance and restock throughout shift.
• Price and check new product before stocking.
• Provide directions to ticketing, venues, and offices.
• Maintain a clean working environment.
• Collaborate with other departments for up-to-date garden knowledge.

Skills

Customer service

Retail experience

Communication

Math skills

Basic computer skills

Teamwork

Reliability

Tools

POS system

Job description

Description

The Gift Shop Associate operates in various locations at Atlanta Botanical Garden and works closely with customers to determine their needs and answer their questions about our products. The Gift Shop associate must stay up to date with product features and maintain our shop’s visual appearance in high standards.

This a temporary position, the season will begin around mid-October and continue through January 10th.

Key Responsibilities

• Greet guests with a smile and a verbal welcome using an enthusiastic and pleasant manner
• Process all Point-of-Sale transactions and functions accurately
• Promote and actively sell gift shop products
• Maintaining sales floor appearances by restocking throughout shift
• Price and check new product before it is put on the sales floor/stockroom
• Provide guests with directions to ticketing and food venues, offices, and special events
• Maintain clean working environment
• Maintain a working relationship with other departments to ensure up-to-date garden knowledge

Requirements

• Minimum of one year experience in hospitality or customer service industry preferred
• Minimum of one year retail experience preferred
• Must be able to maintain a good working relationship with coworkers
• Must be able to work days, nights, weekends, and holidays
• Must have excellent communication skills and sense of appropriateness to converse with employees and guests
• Must be able to add, subtract, multiply, and divide in all units of measure
• Must be able to understand a personal computer’s basic functions and operate it
• Must be able to take direction from others in a fast-paced environment
• Must be able to work independently and as part of a team
• Must have reliable transportation

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.

Atlanta Botanical Garden Core Values

• Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
• Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
• Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard