Seasonal Front End Specialist – Fast, Friendly Service

totalwine; Braintree (MA); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) plan

HSA & FSA

Disability & life insurance

Paid parental leave

College tuition assistance

Job summary

Total Wine & More in Massachusetts is seeking a Front End Team Member (Cashier) to deliver fast, friendly service at the register and assist customers with product questions.

You will process transactions, support loyalty programs, and stay informed about promotions while maintaining store safety and compliance. This seasonal role may transition to non-seasonal depending on business needs; evening and weekend availability is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1–3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

POS systems

Retail experience

Customer service

Team player

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Inventory management software

Job description

Total Wine & More in Massachusetts is seeking a Front End Team Member (Cashier) to deliver fast, friendly service at the register and assist customers with product questions.

You will process transactions, support loyalty programs, and stay informed about promotions while maintaining store safety and compliance. This seasonal role may transition to non-seasonal depending on business needs; evening and weekend availability is preferred.